Disclaimer
The Mae & Case website is owned and operated by KJ Ecom, a company registered in the Netherlands. By browsing or using this website you agree to the terms below. If you are not comfortable with anything set out here, we ask that you stop using the site.
Website content and intellectual property
Everything on this website — written content, product photography, logos, graphics and the overall design — is protected by intellectual property law and made available for personal, non-commercial use only.
Reproducing, distributing, altering or commercially using our content without our written consent is not permitted. See our Terms of Service for the full position.
Privacy and use of your information
We collect personal information only where there is a clear and legitimate reason, such as fulfilling your order, answering a question or improving what we do. We have safeguards in place to keep it protected and to make sure it is used only for the purpose it was collected for.
We do not sell your personal information or pass it to unrelated third parties. To see, correct or delete the information we hold about you, email hello@maeandcase.com. Our full Privacy Policy sets out everything in detail.
Accuracy of information
We put real effort into keeping product details, prices and availability correct and current. Even so, mistakes can slip through, and information may be revised at any time without notice.
We cannot guarantee that every piece of content on the site is free of error at all times.
Sizing and measurements
The measurements and sizing guidance on this site are a guide, not a guarantee of fit. Bodies and garments both vary, and sizing can differ slightly from one style to another. Where we give body measurements or foot lengths, treat them as a starting point, and get in touch if you would like advice on a particular style. How to return something that does not fit is covered in our Return and Refund Policy.
Colours and photography
Our product photography aims to show each piece as accurately as possible. Colours can appear different from one screen to another, and prints vary slightly between batches, so what arrives may differ a little from the image.
Information only, not professional advice
The content on this website is general information and is not legal, financial, medical or any other kind of professional advice. Our footwear is everyday footwear, not medical or orthopaedic footwear, and is not intended to treat, diagnose or prevent any condition. If you have a foot, back or other health concern, please speak to a qualified professional before acting on anything you read here.
Limitation of liability
To the fullest extent the law allows, KJ Ecom accepts no liability for any loss, damage or inconvenience, direct or indirect, arising from your use of this website or your reliance on its content. That includes:
- Periods when the website is down or unavailable
- Technical faults or system failures
- Errors or gaps in the content we publish
Nothing in this disclaimer is intended to override or restrict any consumer right you have under applicable law, including the guarantees that cannot be excluded under the Australian Consumer Law.
Third party links
Our website may link to external sites run by other organisations. Mae & Case does not control, vet or take responsibility for the content, privacy practices or security of those sites.
You follow any third party link entirely at your own discretion and risk.
Updates to this disclaimer
We may update this disclaimer whenever it is necessary to reflect changes in how we operate or in our legal obligations. Updates take effect as soon as they are published on this page. Continuing to use the site after a change means you accept the updated disclaimer.
Contact
Mae & Case is owned and operated by KJ Ecom, a company registered in the Netherlands.
- Registration number: 91412749
- Address: Anthonetta Kuijlstraat 49B, 3066 GS Rotterdam, Netherlands
- Support hours: Monday to Friday, 9:00 am – 5:00 pm
- Email: hello@maeandcase.com
- Contact form: send us a question through our Contact Us page
A real person reads every message and we usually answer within 24 hours on business days.