Contact Us
Not sure which size to order? Wondering where your parcel is? Whatever it is, ask us. A real person reads every message and answers it properly — no bots, no canned replies, no being passed around. Send us a note below and you'll hear back within a day.
Store name: Mae & Case
Company name: KJ Ecom
Registration number: 91412749
Address: Anthonetta Kuijlstraat 49B, 3066 GS Rotterdam, Netherlands
Email: hello@maeandcase.com
Hours: Monday to Friday, 9:00 am – 5:00 pm
We reply: within 24 hours on business days
Free Shipping within Australia
From Perth to the Gold Coast, every order ships free to your door. No minimum spend, no surprises at checkout, just your new favourites on their way.
Read our shipping policy →30-Day Money-Back Guarantee
Not quite the right fit? Send it back within 30 days of delivery for a full refund. Shopping with us should feel easy, from checkout to your wardrobe.
Read our return & refund policy →Customer Support
Questions about sizing, your order or a return? Our team replies within 24 hours, Monday to Friday, and is always happy to help you find the perfect piece.
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